Resolve Problems Before They Happen
The most effective way to handle computer and network problems is to identify and resolve them before they can affect your business. This is why we have created our Managed IT Services solutions for small and medium businesses. The services include:
24/7 Device Monitoring
We remotely monitor each device important to your business - including computers, printers, routers and more to ensure that each is working correctly. If a problem occurs, we can identify, and often resolve, the issue before anyone even knows it has happened.
To further protect your business’s critical data, we will set each computer that is part of this service up with Data Backup software. This is a fully managed service, which means you do not need to do anything to ensure your critical files are protected from data loss or disaster.
Priority Status and Pricing
No amount of proactive maintenance and monitoring will eliminate all problems, but when issues do arise, you will get priority status and pricing. This means your business is “front of the line” in our queue and any work performed is done so at a reduced rate only for Managed Services clients.
In addition to our 24/7 remote monitoring, a Computer Doctor will make regular visits to check your business’s IT in person. These healthchecks will ensure that virus and anti-spyware software is up to date and that everything is running smoothly.